About 24/7 Software Communicator
The 24/7 Software Communicator gives you the ultimate tool to report and manage incidents and requests, send task reminders, and communicate with other operators. This app integrates with the 24/7 Software IMS (Incident...
The 24/7 Software Communicator gives you the ultimate tool to report and manage incidents and requests, send task reminders, and communicate with other operators. This app integrates with the 24/7 Software IMS (Incident Management System). Access to the app is restricted.
Version History 1. Added the ability to select which users should have access to the Dashboard View via the user permissions. 2. Updated the Incident Trend Over Time widget to show the related Event Markers 3. Updated the Event Timeline to show event related data for the duration of the event. 4.8.0 4d ago Quickly update the status or add photos directly to Activities from the Activities List using the Quick Actions button. Select the three dots to change the status, add a photo or delete without opening the Activity record (based on user permissions). 4.7.0 May 25 1. Incident Responders now have the ability to view the protocols associated with the incident directly from the incident details! 2. Fixed an issue that was causing the app to freeze while on the Incident Details page. 4.6.0 May 21 Fixed an issue that was causing all account locations to be displayed instead of the assigned locations. Release notes 4.5.1 May 13 Introducing the Executive Dashboard View for Incidents. Now, you can see an overview of all issues reported directly from the home dashboard of the Communicator App, giving you insights into your operation in real time! 4.5.0 May 7 Fixed an issue that was preventing Notepad notes from being displayed. Updated software libraries for better app performance. 4.4.2 Apr 27 Fixed an issue when displaying the task list 4.4.1 Apr 18 1. Fixed an issue when loading users in chat. 2. Added support when logging into and selecting Singapore or Hong Kong as the country. 3. Updated software libraries for better app performance. 4.4.0 Apr 14 Added support for adding and editing Secondary Forms on the fly inside of Incident reports. 4.3.0 Apr 6 Activity Log is now available in Advanced View! You can now add and manage your activities in the Advanced View giving you access to all available modules on Communicator in both Simple and Advanced View! 4.2.0 Mar 12 1. Added the ability to approve/deny Incidents based on the specific user permission. 2. Miscellaneous bug fixes. 4.1.2 Mar 5 Fixed an issue that was causing the app to close while uploading an image. 4.1.1 Feb 18 1. Translation is now available in the platform Chat! You are able to translate the messages received to your preferred language and ensure you can effectively communicate across your entire organization. 2. Miscellaneous bug fixes. 4.1.0 Feb 9 Location Sharing Default On first login, location sharing will be disabled by default and enabled after visiting the settings or based on device permissions. 4.0.2 Feb 4 Fixed an issue that was causing the application to crash when adding a new incident or task. 4.0.1 Jan 23 GPS Location Tracking is now available from the Communicator App! You can now see the location of your staff in the field directly on the Live Map in the IMS Dispatch Queue. If you would live to join the early adopter group for Location Tracking, reach out to your Customer Success Manager! 4.0.0 Jan 11 Added the ability to view and manage secondary forms that have been added from the web platform. Secondary forms can now be added on the fly from the IMS Dispatch Queue, and managed here on the Communicator Application. 3.9.0 11/03/2025 Added support for Localization on the Communicator App! Now, you will be able to view the app in your preferred language, date, and time settings. 3.8.0 10/28/2025 Fixed an issue that was causing additional task notifications to be sent. 3.7.2 10/07/2025 1.Polling is now available within Chat! From any chat, send a poll to gather feedback and information from your teams. 3.7.1 09/01/2025 Fixed an issue that was preventing incidents from syncing with the server. 3.6.1 07/16/2025 1. Activity Log is now available for Communicator! Easily view and manage Activities using the Simple View on Communicator. 2. You can now change the request type to show the updated request type. 3. Associated Person is now available on Request Tracker! 4. Receive Task notifications from other facilities to stay informed of all tasks and their status. 5. Updated software libraries for better app performance. 6. Miscellaneous bug fixes. 3.6.0 06/17/2025 1. Fixed an issue that was preventing initialization on login. 2. Fixed an issue where the Delete button was showing for records that were already deleted. 3.5.1 03/17/2025 1. Added notifications for Requests. 2. Added the ability to link Requests to Incidents and vice versa. 3. When user permissions are changed, a push notification is sent to the app to prevent unauthorized access. 4. When the Install Authentication password is changed, the user will need to re-enter it to prevent unauthorized access. 5. Updated the First and Last Name of users when the device is logged out. 6. Updated software libraries for better app performance. 7. Miscellaneous bug fixes. 3.5.0 03/11/2025 1. Fixed an issue that was causing the incorrect country code for phone numbers to be displayed. 2. Added support for SSO for a subset of users. 3. Updated the First & Last Name when the facility or event is changed from the device. 4. Miscellaneous bug fixes. 3.4.2 01/30/2025
Previous Versions
Here you can find the changelog of 24/7 Software Communicator since it was posted on our website on 2024-10-05 21:15:04.
The latest version is 4.8.0 and it was updated on 2026-06-23 19:08:36. See below the changes in each version.
24/7 Software Communicator version 4.8.0
Updated At: 2026-06-02
Changes: Version History 1. Added the ability to select which users should have access to the Dashboard View via the user permissions.
2. Updated the Incident Trend Over Time widget to show the related Event Markers
3. Updated the Event Timeline to show event related data for the duration of the event. 4.8.0 4d ago Quickly update the status or add photos directly to Activities from the Activities List using the Quick Actions button. Select the three dots to change the status, add a photo or delete without opening the Activity record (based on user permissions). 4.7.0 May 25 1. Incident Responders now have the ability to view the protocols associated with the incident directly from the incident details!
2. Fixed an issue that was causing the app to freeze while on the Incident Details page. 4.6.0 May 21 Fixed an issue that was causing all account locations to be displayed instead of the assigned locations.
Release notes 4.5.1 May 13 Introducing the Executive Dashboard View for Incidents. Now, you can see an overview of all issues reported directly from the home dashboard of the Communicator App, giving you insights into your operation in real time! 4.5.0 May 7 Fixed an issue that was preventing Notepad notes from being displayed.
Updated software libraries for better app performance. 4.4.2 Apr 27 Fixed an issue when displaying the task list 4.4.1 Apr 18 1. Fixed an issue when loading users in chat.
2. Added support when logging into and selecting Singapore or Hong Kong as the country.
3. Updated software libraries for better app performance. 4.4.0 Apr 14 Added support for adding and editing Secondary Forms on the fly inside of Incident reports. 4.3.0 Apr 6 Activity Log is now available in Advanced View! You can now add and manage your activities in the Advanced View giving you access to all available modules on Communicator in both Simple and Advanced View! 4.2.0 Mar 12 1. Added the ability to approve/deny Incidents based on the specific user permission.
2. Miscellaneous bug fixes. 4.1.2 Mar 5 Fixed an issue that was causing the app to close while uploading an image. 4.1.1 Feb 18 1. Translation is now available in the platform Chat! You are able to translate the messages received to your preferred language and ensure you can effectively communicate across your entire organization.
2. Miscellaneous bug fixes. 4.1.0 Feb 9 Location Sharing Default
On first login, location sharing will be disabled by default and enabled after visiting the settings or based on device permissions. 4.0.2 Feb 4 Fixed an issue that was causing the application to crash when adding a new incident or task. 4.0.1 Jan 23 GPS Location Tracking is now available from the Communicator App! You can now see the location of your staff in the field directly on the Live Map in the IMS Dispatch Queue. If you would live to join the early adopter group for Location Tracking, reach out to your Customer Success Manager! 4.0.0 Jan 11 Added the ability to view and manage secondary forms that have been added from the web platform. Secondary forms can now be added on the fly from the IMS Dispatch Queue, and managed here on the Communicator Application. 3.9.0 11/03/2025 Added support for Localization on the Communicator App! Now, you will be able to view the app in your preferred language, date, and time settings. 3.8.0 10/28/2025 Fixed an issue that was causing additional task notifications to be sent. 3.7.2 10/07/2025 1.Polling is now available within Chat! From any chat, send a poll to gather feedback and information from your teams. 3.7.1 09/01/2025 Fixed an issue that was preventing incidents from syncing with the server. 3.6.1 07/16/2025 1. Activity Log is now available for Communicator! Easily view and manage Activities using the Simple View on Communicator.
2. You can now change the request type to show the updated request type.
3. Associated Person is now available on Request Tracker!
4. Receive Task notifications from other facilities to stay informed of all tasks and their status.
5. Updated software libraries for better app performance.
6. Miscellaneous bug fixes. 3.6.0 06/17/2025 1. Fixed an issue that was preventing initialization on login.
2. Fixed an issue where the Delete button was showing for records that were already deleted. 3.5.1 03/17/2025 1. Added notifications for Requests.
2. Added the ability to link Requests to Incidents and vice versa.
3. When user permissions are changed, a push notification is sent to the app to prevent unauthorized access.
4. When the Install Authentication password is changed, the user will need to re-enter it to prevent unauthorized access.
5. Updated the First and Last Name of users when the device is logged out.
6. Updated software libraries for better app performance.
7. Miscellaneous bug fixes. 3.5.0 03/11/2025 1. Fixed an issue that was causing the incorrect country code for phone numbers to be displayed.
2. Added support for SSO for a subset of users.
3. Updated the First & Last Name when the facility or event is changed from the device.
4. Miscellaneous bug fixes. 3.4.2 01/30/2025
24/7 Software Communicator version 4.2.0
Updated At: 2026-03-12
Changes: Activity Log is now available in Advanced View! You can now add and manage your activities in the Advanced View giving you access to all available modules on Communicator in both Simple and Advanced View!
24/7 Software Communicator version 3.7.1
Updated At: 2025-09-01
Changes: Sep 1, 2025
Version 3.7.1
1.Polling is now available within Chat! From any chat, send a poll to gather feedback and information from your teams.
24/7 Software Communicator version 3.6.1
Updated At: 2025-07-16
Changes: Jul 16, 2025
Version 3.6.1
Fixed an issue that was preventing incidents from syncing with the server.
24/7 Software Communicator version 3.5.1
Updated At: 2025-03-17
Changes: Mar 17, 2025
Version 3.5.1
1. Fixed an issue that was preventing initialization on login.
2. Fixed an issue where the Delete button was showing for records that were already deleted.
24/7 Software Communicator version 3.5.0
Updated At: 2025-03-11
Changes: Mar 11, 2025
Version 3.5.0
1. Added notifications for Requests.
2. Added the ability to link Requests to Incidents and vice versa.
3. When user permissions are changed, a push notification is sent to the app to prevent unauthorized access.
4. When the Install Authentication password is changed, the user will need to re-enter it to prevent unauthorized access.
5. Updated the First and Last Name of users when the device is logged out.
6. Updated software libraries for better app performance.
7. Miscellaneous bug fixes.
24/7 Software Communicator version 3.4.2
Updated At: 2025-01-30
Changes: Jan 30, 2025
Version 3.4.2
1. Fixed an issue that was causing the incorrect country code for phone numbers to be displayed.
2. Added support for SSO for a subset of users.
3. Updated the First & Last Name when the facility or event is changed from the device.
4. Miscellaneous bug fixes.
24/7 Software Communicator version 3.4.0
Updated At: 2024-12-16
Changes: Dec 16, 2024
Version 3.4.0
1. Single Sign On has been added as a login option for the Communicator app! If your organization uses SSO, you can now easily sign in through your portal and access the Communicator App.
2. Miscellaneous bug fixes.
24/7 Software Communicator version 3.3.0
Updated At: 2024-11-25
Changes: Nov 25, 2024
Version 3.3.0
1. You can now change the incident type in Simple and Advanced view. After changing the incident type, any fields that are present on both forms will be copied.
2. Now when an incident type has Auto Create and Link configured, you will be able to add the additional incidents directly from the app.
3. From the quick actions for Requests, you can quickly link a record and view the linked records.
4. Updated the transitions throughout the app for a smoother user experience.
5. Miscellaneous bug fixes.
24/7 Software Communicator version 3.2.0
Updated At: 2024-10-10
Changes: Oct 10, 2024
Version 3.2.0
1. Add and Edit Tasks and Requests in Advanced View to see the full details.
2. Receive push notifications for your tasks in both online and offline mode.
3. Quickly add an Associated Person from the Incident Queue.
4. Quickly update the status of a Request or add a photo from the Request Queue.
5. Log users out when the device ID is reset from the web.
6. View the details of an incident reported in another facility.
7. Miscellaneous bug fixes.
Disclaimer
Official App Store Link
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