The 21 Hats Morning Report

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When Your Business Is Fine, but the World Isn’t
Do the many challenges confronting the global economy make this a time to play it safe? Ami Kassar doesn’t think so.
 • Loren Feldman
Peer Groups Are The Best Investment
Rob Levin belongs to three (at least). “You don’t need three,” he says. “Consider one room where you’re challenged and exposed to new thinking."
 • Loren Feldman
The Owner Is on the Roof
Taking over a blue-collar business may not be as easy as it sounds: “If you buy a roofing company, you’re going to end up on the roof at some point.”
 • Loren Feldman
Where Is the Line Between Demanding and Toxic?
In this week’s podcast episode, the owners condemn the abuse of employees that has become routine at fine-dining restaurants. But what does it take to…
 • Loren Feldman
The Dentist Accused of Destroying Dentistry
Using private equity to roll up the largest dental operation in America made Rick Workman a billionaire. It also turned a lot of other dentists against…
 • Loren Feldman
A $2 Million Bet on Banana Ice Cream
Chris Campbell and his partners asked experienced restaurant owners what they thought of their plan to open an ice cream/coffee shop. The response was…
 • Loren Feldman
The New Rules of Search
Online reviews are more important than ever. So are summaries and subheads. Unlike search engines, each AI chatbot plays by its own rules. And the rules…
 • Loren Feldman
The 21 Hats Morning Report
The 21 Hats Morning Report
We scour the web to find the most important news of the day for business owners, highlighting examples of owners confronting challenges and seizing opportunities.
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