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Inside 14.ai this week: Gummies, aura readings, and sleeping where the detergent goes.
From launching an autonomous candy brand to napping in the laundry room, it’s been a week.
 • Michael Fester, Marie Schneegans, and Ugo Balducci
Inside 14.ai this week: Monopoly, melted cheese, and a techcrunch feature.
The one where we finally made it onto a website that isn’t Reddit
 • Michael Fester, Marie Schneegans, Ugo Balducci, and Joshua Schiller
14.ai Dispatch #37: The butt wipe brand that outsmarted everyone, a book, a podcast, and yes, more breathwork
Your semi-regular update from the people who answer your customers’ messages at 2am...
 • Michael Fester, Marie Schneegans, and Ugo Balducci
Inside 14.ai this week: Got rejected for being too boring, made a video that sounds sexy but is actually about ticket response times, force…
One night support
 • Michael Fester, Marie Schneegans, Ugo Balducci, and Joshua Schiller
Inside 14.ai this week: Your lost package, Marie needs a new hat, and why you shouldn't sell to customers.
Welcome to Dispatch #35 - We’re glad to see you again.
 • Michael Fester, Marie Schneegans, and Ugo Balducci
Inside 14.ai this week: power outages, compounding, and wondering where your USPS package really is 📦
From sushi in hotel lobbies to free solo customer service.
 • Michael Fester, Marie Schneegans, and Ugo Balducci
14.ai Dispatch #33: LA, Pasta Sauce, and Support Tickets... what more could you ask for?
This week in the lives of customer support AI and being French.
 • Michael Fester, Marie Schneegans, Ugo Balducci, and Joshua Schiller
14.ai
14.ai
14.ai is a Zendesk alternative built from the ground up for AI agents. The Cursor for customer support.

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