Mahendra B

Hello there!

I'm Mahendra B

a PM who is… |

Fintech · B2B SaaS · 8+ Years · IIM Ahmedabad

Lately, AI has been the most fun part of the job.

About Me

Background

I got into product by building things first — started as an Android dev, helped build a logistics startup from zero, then went to IIM Ahmedabad. Since then I've doubled subscription revenue at Paytm Money, launched a loyalty program to 10 million Paytm users, and at Nextuple I've built a capacity management platform from scratch and shipped Order Promising for one of the UK's largest grocery retailers.

How I work

I like starting with data and ending with users. Numbers tell you what's happening; conversations tell you why. I've learned to resist jumping into solutions before understanding the problem properly — sometimes the hard way. I have strong opinions about products, but I try to hold them loosely enough to change my mind when the evidence says I should.

My everyday stack: Claude for research and thinking through specs, Claude Code for prototyping, Obsidian for building a second brain, and the usual — Figma, SQL, Notion.

The best PMs don't just build — they build the right thing at the right time. AI makes the building part easier. Getting the judgment right is where the great PMs live, and that's what I'm striving for.

🗺️

Journey So Far

Nextuple Inc

Product Manager

Feb 2024 – Present

Led Order Orchestrator module, revamping the system with returns flow and metrics dashboard while successfully launching the MVP for major UK grocery retailers.

Paytm

Product Manager

Jun 2021 – Jan 2024

Building India's biggest Loyalty program; Part of the Consumer Loyalty charter, led data integration, customer support, and web user experience.

Paytm Money

Product Manager

Jun 2021 – Jan 2024

Led the Subscription module, built a scalable system to monetize products. Achieved 20% MoM increase in subscription revenue and increased retention by 12% through redesigning the renewal flow. Led pricing change initiative resulting in 25% revenue increase and reduced complaints by 80%.

Niyo Solutions

Product Management Intern

Mar 2020 – May 2020

Ideated and developed a detailed product roadmap and PRD for a Crypto product, including market research and identification of key partnerships.

RoaDo

Product Manager

Sep 2018 – Mar 2019

Led product development and launched successful products for a logistics startup. Conducted user research, defined user personas and stories, and developed a mobile app framework and Go-to-Market strategy.

IDrive Software

Android Developer

Jun 2016 – Aug 2018

Built and designed features for IDrive's mobile app with 1M+ downloads and 10k+ DAUs. Led the development and release of a consumer application with 50k+ downloads.

📚

Notes from Good Reads

Product thinking, frameworks, and mental models

🧠Shreyas Doshi: PM Habits
🏆Top 1% PM
👥Adjacent User Theory
📊Great PM Good PM Bad PM
🎮Gamification (Octalysis)
🚀Traction
📐LNO Framework
💡Product Thinking vs Project Thinking
🎯JBTD
🗣️The MOM Test
🎩Three Product Hats
🤖MVT (ChatGPT Version)
🌍Loyalty Programs around the World
🧭Product Sense
🏗️Ill Structured vs Well Structured Domains
🦄Where to Fish to Land a Unicorn
💰Show Me Your Pricing!!
📈Product-Led Sales by Elena Verna
🌲Forest Time
🎧

Podcasts I Enjoy

My go-to shows for learning and inspiration

🎙️

Lenny's Podcast

Now playing
💰

20VC

⏭️

The Skip

🔬

In Depth

🏦

Bankless

📚

Acquired

🎓

Education

📦

PM Curve

Product Management

🎓

Indian Institute of Management, Ahmedabad

MBA

2019 – 2021

🏛️

National Institute of Technology, Karnataka

B.Tech, Mechanical Engineering

2012 – 2016

Let's Connect & Share Ideas!

Always up for a good conversation about products, tech, cricket, or anything interesting. Reach out!